{"id":231,"date":"2026-01-22T16:27:30","date_gmt":"2026-01-22T15:27:30","guid":{"rendered":"https:\/\/clients.woop.design\/docs\/jak-ziskat-pristup-k-podpore\/"},"modified":"2026-01-23T16:10:59","modified_gmt":"2026-01-23T15:10:59","password":"","slug":"jak-ziskat-pristup-k-podpore","status":"publish","type":"docs","link":"https:\/\/clients.woop.design\/cs\/docs\/jak-ziskat-pristup-k-podpore\/","title":{"rendered":"Jak z\u00edskat p\u0159\u00edstup k podpo\u0159e"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Mo\u017enost 1: Webov\u00fd port\u00e1l<\/strong><\/h2>\n\n<p>Nav\u0161tivte n\u00e1\u0161 helpdesk port\u00e1l na adrese <a href=\"https:\/\/clients.woop.design\/my-account\/support-ticket\/?wpsc-section=ticket-list\">My-account<\/a> a\u00a0klikn\u011bte na \u201eNov\u00fd ticket\u201c. Mo\u017en\u00e1 se budete muset p\u0159ihl\u00e1sit pomoc\u00ed p\u0159ihla\u0161ovac\u00edch \u00fadaj\u016f ke sv\u00e9mu \u00fa\u010dtu.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Mo\u017enost 2: Odesl\u00e1n\u00ed e-mailem<\/strong><\/h2>\n\n<p>Za\u0161lete sv\u016fj po\u017eadavek p\u0159\u00edmo na adresu <strong><a href=\"mailto:support@woop.design\">support@woop.design<\/a><\/strong>. Syst\u00e9m automaticky vytvo\u0159\u00ed ticket zva\u0161eho e-mailu. Ujist\u011bte se, \u017ee:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Pou\u017e\u00edv\u00e1te e-mailovou adresu spojenou s va\u0161\u00edm \u00fa\u010dtem<\/li>\n\n\n\n<li>Uv\u00e1d\u00edte jasn\u00fd p\u0159edm\u011bt zpr\u00e1vy<\/li>\n\n\n\n<li>V\u0161echny odpov\u011bdi ponech\u00e1v\u00e1te ve stejn\u00e9m e-mailov\u00e9m vl\u00e1kn\u011b, abyste zachovali kontinuitu ticketu<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>Prvn\u00ed u\u017eivatel\u00e9<\/strong><\/h2>\n\n<p>Pokud kontaktujete podporu poprv\u00e9, automaticky pro v\u00e1s vytvo\u0159\u00edme \u00fa\u010det. Obdr\u017e\u00edte p\u0159ihla\u0161ovac\u00ed \u00fadaje pro p\u0159\u00edstup kwebov\u00e9mu port\u00e1lu azobrazen\u00ed v\u0161ech sv\u00fdch ticket\u016f na jednom m\u00edst\u011b.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mo\u017enost 1: Webov\u00fd port\u00e1l Nav\u0161tivte n\u00e1\u0161 helpdesk port\u00e1l na adrese My-account a\u00a0klikn\u011bte na \u201eNov\u00fd ticket\u201c. Mo\u017en\u00e1 se budete muset p\u0159ihl\u00e1sit pomoc\u00ed p\u0159ihla\u0161ovac\u00edch \u00fadaj\u016f ke sv\u00e9mu \u00fa\u010dtu. Mo\u017enost 2: Odesl\u00e1n\u00ed e-mailem Za\u0161lete sv\u016fj po\u017eadavek p\u0159\u00edmo na adresu support@woop.design. Syst\u00e9m automaticky vytvo\u0159\u00ed ticket zva\u0161eho e-mailu. Ujist\u011bte se, \u017ee: Prvn\u00ed u\u017eivatel\u00e9 Pokud kontaktujete podporu poprv\u00e9, automaticky pro v\u00e1s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[40],"doc_tag":[],"class_list":["post-231","docs","type-docs","status-publish","hentry","doc_category-helpdesk-a-tickety"],"year_month":"2026-05","word_count":142,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Ludek Cerny","author_nicename":"erl","author_url":"https:\/\/clients.woop.design\/cs\/author\/erl\/"},"doc_category_info":[{"term_name":"Helpdesk a tickety","term_url":"https:\/\/clients.woop.design\/cs\/docs-category\/helpdesk-a-tickety\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/docs\/231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/comments?post=231"}],"version-history":[{"count":5,"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/docs\/231\/revisions"}],"predecessor-version":[{"id":306,"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/docs\/231\/revisions\/306"}],"wp:attachment":[{"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/media?parent=231"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/doc_category?post=231"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/clients.woop.design\/cs\/wp-json\/wp\/v2\/doc_tag?post=231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}